THE BUSINESS PSYCHOLOGIST · MIND LOGISTICS
Training that builds real capability —
not just compliance.
Psychologist-led workplace mental health and psychosocial risk training for leaders, HR, WHS and People & Culture teams. Practical enough to use in the conversation on Monday morning — grounded enough to stand up when the stakes are higher.
R U OK?Day · MENTAL HEALTH WEEK · SAFE WORK MONTH
If your managers ask “Are you OK?”, they need to be ready for the answer.
Many workplaces are planning awareness activity for September and October. The opportunity is to go one step further: give leaders the confidence to respond when someone actually says they are not OK.
Managing Mental Health Disclosures at Work is a practical, psychologist-led session covering what to say, what not to say, how to stay within role boundaries, when to escalate, and how to respond without turning a manager into the therapist.
THE CAPABILITY GAP
Your organisation may have policies.
Your people still need practice.
A policy can tell leaders what the organisation expects. It cannot give them the words to use in a difficult human moment.
The hardest workplace conversations rarely arrive neatly. A disclosure happens in a corridor. A performance conversation takes an unexpected turn. A manager is worried about someone but does not know whether — or how — to act.
This training closes the gap between knowing the framework and being able to operate confidently inside it.
Participants leave with:
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specific language they can use
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clear role and boundary understanding
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practical decision frameworks
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greater confidence in difficult conversations
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a stronger connection between people capability and psychosocial risk
TRAINING PROGRAMS
Start with the pressure point that matters most.
Programs can be delivered in-person or online and adapted for sector, team size, leadership level and organisational context.
Some of our most popular programs:
Managing Mental Health Disclosures at Work
PROGRAM 1
What to say. What not to say. Where the manager’s role begins — and ends.
When someone discloses a mental health concern, managers often do one of three things: freeze, rush to fix it, or handball the conversation too quickly. This session gives leaders a practical pathway for responding well in the moment and following through appropriately afterwards.
What it covers
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how to respond when someone says they are struggling
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language that supports without diagnosing
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boundaries, confidentiality and documentation
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when to seek HR/WHS or clinical support
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common mistakes that unintentionally increase distress
MOST POPULAR
DELIVERY FORMATS
90 min · 2 hrs · 2.5 hrs · Half day · Full day
In-person or online
BEST FOR
People leaders · HR & WHS teams · Practice managers · Allied health, legal & community services · Operational and frontline managers
Enquire about rates
INVESTMENT
Custom delivery and multi-session packages available on enquiry.
PROGRAM 2
Performance Management as Psychosocial Risk
Leadership Capability
Poorly managed performance processes can create or amplify psychosocial risk — and avoiding difficult conversations often shifts the risk rather than removing it.
Most organisations have performance management processes. Very few have leaders who understand what happens neurologically when those conversations go wrong — or why avoiding them creates a risk that sits on nobody's register. Using the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness), participants learn why performance conversations trigger threat responses, how deferred or avoidant management creates cumulative psychosocial harm, and how to build a performance culture that is both accountable and psychologically safe. Grounded in the Just Culture framework and WHS positive duty obligations.
DELIVERY FORMATS
2 hours · Half day · Full day
In-person or online
BEST FOR
HR & WHS leaders · Managing partners · Operations managers · Post-Review capability build
Enquire about rates
INVESTMENT
Particularly effective as a follow-on from a Psychosocial Risk & Protection Review — when the risk has been identified, this program builds the capability to address it.
PROGRAM 3
Confident Conversations
A 90-minute session for leaders who know the conversation needs to happen — and keep finding reasons not to have it.
Most leaders don't avoid difficult conversations because they don't care. They avoid them because the last one went badly, or because they don't know how to have it without triggering a defensive response, a disclosure, or a grievance. Confident Conversations gives leaders a practical framework using the SCARF model — understanding why these conversations feel threatening, how to reduce the threat response before it derails the conversation, and how to approach difficult topics with genuine curiosity rather than defensiveness or avoidance.
Fast. Practical. High impact. Designed to be delivered in a single session without requiring a full day out of the business.
NEW - FAST SELL
DELIVERY FORMATS
90 minutes · up to 25 people
In-person or online
BEST FOR
Leadership teams · Practice managers · Any team where difficult conversations are being avoided
Enquire about rates
Travel costs apply outside of SEQ
INVESTMENT
Often booked as a first engagement — teams that complete Confident Conversations frequently progress to the full Performance Management as Psychosocial Risk program.
PROGRAM 4
Psychosocial Risk + Leadership Sessions
CUSTOM
Tailored sessions linking leader behaviour, work design, cognitive load, team dynamics and psychological health — built around the issues your organisation is actually seeing.
WHAT MAKES THIS DIFFERENT
Psychological science. Practical application. No generic wellbeing filler.
EVIDENCE BASED
Every program draws on clinical psychology, neuroscience, and WHS legislation — not motivational frameworks or generic wellbeing content.
SECTOR-AWARE
Tailored to the actual pressures of your industry — professional services, health, aged care, community services, emergency services, and government.
PRACTICALLY GROUNDED
Participants leave knowing what to do — specific language, clear processes, and the confidence to use them. Not awareness. Capability.
GENUINELY ENGAGING
Delivered by a psychologist who has worked in complex, high-pressure environments — and knows the difference between a training room and the real thing.
FOR ORGANISATIONS WHERE PEOPLE ARE THE WORK
Built for teams carrying complex human responsibility.
Professional services - legal, financial,
accounting
Health and allied health practices
Aged care and disability services
NDIS Providers
Community services and not-for
-profit
Government agencies and public
sector
Emergency services and high exposure
workers
HR, WHS & people & Culture teams
Education and early childhood services
Construction and utilities
Trades and small too medium businesses
Retail services and hospitality
Delivered Gold Coast, Brisbane, and regional Queensland in-person. Available nationally online. Interstate in-person delivery considered for multi-session engagements — enquire for availability.
CUSTOMISATION
Not sure which program fits?
Most organisations need something tailored.
Every program can be customised to your sector, team size, specific risk profile, and existing training context. Multi-program packages are available for organisations wanting to build capability across several areas — with bundled pricing and a coordinated delivery plan.
If you're working through a psychosocial risk management process, training can be integrated with a Workplace Pressure Scan or Psychosocial Risk & Protection Review to ensure your team's capability matches your identified risk controls.
ABOUT YOUR FACILITATOR
A registered psychologist who has worked on all sides of this.
Tenneile Manenti is a registered psychologist with more than 20 years of experience across clinical, forensic, and organisational psychology, including senior leadership roles in emergency services.
She has designed and delivered psychosocial risk training for national security clients, built integrated mental health strategies for complex volunteer-based workforces, led large-scale leadership and safety culture programs across multiple countries, and treated the clinical consequences of systems that got this wrong.
That combination — administrator, clinician, facilitator — is what makes this training different. She is not teaching theory. She is teaching from the rooms she has actually sat in.
Registered Psychologist
AHPRA PSY0001624321
Master of Organisational Psychology
20+ years clinical, forensic & organisational experience
Former Director of Health & Safety
(NSW Government)
“Your managers do not need to become psychologists. They do need to know what to do when mental health walks into the room.”
TRAINING ENQUIRY FORM
Enquire about training.
Tell us about your organisation and what you're looking for — we'll come back to you within two business days with the right options.
Want to stay connected?
New resources being added all the time - Stay connected to receive regular insights, new quizzes and guides, and deals on packages.
Not sure where to start?
Book a free 20-minute Discovery Call. We'll talk through what your organisation is dealing with and work out which program — or combination of programs — fits best.
Check out our Workplace Psychology Services for more ways we offer organisational support
All enquiries responded to within 2 business days.